But this is the way most governments are delivering services nowadays. What if I don’t have internet access? I know this is a concern for some, particularly elderly people. I suspect the two main questions we will get are: So apart from the practical changes in the application process, there should not be much impact on applicants. HM Passport Office have told us that the standard passport processing times will remain the same – allow four weeks for renewals, six for new passports or replacements for lost and stolen ones. This can be done via Australia Post, or any other courier service. Second, the supporting documentation now needs to be sent to the Application Processing Centre in Liverpool, UK. First, the application now has to be completed and paid for on-line. Two main changes were introduced here on 13 January. Until last week, to renew or obtain a new British passport from Australia, applicants had to go into a branch of Australia Post and complete the application form which was then sent off, with relevant documentation and photographs, to the Regional Passport Processing Centre in Wellington, New Zealand. It’s part of a wider transfer of responsibility for issuing passports overseas from the Foreign Office to HM Passport Office – an Agency of the Home Office – in the UK.
The way that the application process works changed this week.
Every year around 60,000 of them renew their passports. There are an estimated 1.1 million Brits in Australia.
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